Frequently Asked Questions
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Yes. We have a HICAPS machine in the clinic, allowing you to claim eligible private health insurance rebates on the spot. You can simply pay the remaining gap (depending on your health care provider).
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Yes, we do. If your GP has referred you under a Medicare Chronic Condition Management Plan (previously known as an EPC plan), you may be eligible for Medicare rebates.
You’ll need to bring your GP referral to your appointment. Payment is made at the clinic, and you’ll then claim your eligible rebate directly through Medicare.
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Yes. We welcome eligible Department of Veterans’ Affairs (DVA) and WorkCover patients.
Depending on your circumstances and level of cover, you may require a referral, approval or relevant claim documentation. Please contact our team before your appointment so we can ensure you have everything you need.
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Generally, yes.
Your first visit includes a thorough consultation, assessment and, where appropriate, your first chiropractic adjustment.
However, every body is different. If you’re experiencing acute pain or your chiropractor believes further investigation or alternative care is needed, we’ll discuss the safest and most appropriate next steps with you.
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Not necessarily.
X-rays aren’t routinely required before chiropractic care. However, if your chiropractor believes imaging is clinically indicated based on your history and assessment, we may refer you for further investigation.
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This is completely individual!
Your recommended frequency of care depends on your health history, current concerns, how you’re presenting and what you’re hoping to achieve.
Following your initial assessment, your chiropractor will discuss their findings and recommend a personalised care plan based on your goals and needs.
We believe in giving you the information to make informed decisions about your care.
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Not at all.
Your care is always your choice.
Some people visit us for a specific concern, while others choose to continue with ongoing care as part of their broader health and wellbeing routine.
We’ll explain our recommendations, review your progress and support you in making decisions that feel right for you.
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Wear something comfortable that allows you to move freely.
Activewear or loose-fitting clothing is ideal, particularly as we’ll be assessing your posture and movement.
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Yes. We welcome people of all ages, including babies, children and families.
Our chiropractors adapt their assessments and techniques to suit each individual’s age, stage of development and clinical needs.
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Yes. Chiropractic care may be appropriate during pregnancy, depending on your individual circumstances.
We adapt our assessments, positioning and techniques to accommodate your changing body and comfort throughout pregnancy.
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We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Appointments cancelled with less than 24 hours’ notice may incur a $35 cancellation fee.
